FAQ

Shipping

How long does delivery take?
Standard delivery is 3–7 business days within Europe, 5–12 business days to the United States and Canada, and 7–14 business days to Australia, New Zealand and Asia-Pacific. Express options are offered at checkout.

Do you ship worldwide?
Yes — we currently ship to over 60 countries.

Is shipping free?
Shipping is free worldwide on orders over $120.

Returns

What is your returns policy?
You may return unused items in original packaging within 30 days of receiving them for a full refund (less original shipping).

How do I start a return?
Email [email protected] with your order number and we will send a prepaid return label.

Product

How big are the towels?
Our Geometria range is 160 × 90 cm. Under the Palms is 180 × 100 cm. Geometria Kids is 120 × 70 cm.

How long does it take to dry?
In direct sun at 25 °C, a wrung-out Anaskela towel is dry in 20–25 minutes.

Can I wash it in the machine?
Yes. Machine wash cold or 30 °C with mild detergent. Avoid fabric softener and chlorine bleach.

Sustainability

What is ‘ocean-bound PET’?
Ocean-bound plastic is defined as plastic waste that would have reached the sea within five years if nothing was done.

Can I return my old towel?
Yes. Every Anaskela towel can be posted back to us when it is worn out, free of charge from more than 40 countries.